Engineering Consulting

Context

Company-A (name changed) supplies engineering, construction, business consulting and operational services to the mining, metallurgical and infrastructure industries. Business requires that its produces proposals to win work and when it does win work it needs to execute the work in accordance with the proposal, subject to negotiations that may occur between award and signing of the PO/Contract

What they need?

“Focus on bid efficiency & user simplicity, estimate quality, across region collaboration, interdisciplinary processes and business unit flexibility through innovative and integrated delivery solutions.”

Design process

Research > Design Strategy > Profiles & Personas > Task Flow > Wire frame > Testing > Prototype > Testing > Review/Rework/Retest > Handover to Technical team

Problem Statement

Project failed 7 times in previous attempts
No easy to use system and complex calculations

What success looks like ….

My Role

I was individual contributor in this project and delivered working prototype. Working prototype was very crucial considering past failures.

Design Strategy

Profiles and Personas

Focus Group

Focused group was used to understand the business needs on various topics
Brain storming between Client IT team and internal team was done to get the critical path and the high level flow.